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The guest arrives and heads to your reception/front desk. The guest is identified and has their details checked. Front desk staff will give the guest an introduction to the hotel. The guest will take note of amenities and regulations etc and ask any questions.
The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Note that PAN card is not acceptable. Without an original copy of a valid ID, you will not be allowed to check-in.